Terms & Conditions
Our guarantee to you
We want you to succeed and almost all participants do succeed in securing the ambitious targets they are set. To help we offer you an agreed period of support and advice, depending on the programme option you choose. But we back that help with a guarantee. If within 12 months of attending the programme your agency has not raised at least a sum equivalent to the school investment we will repay the fee in full. To secure the refund simply we ask you to provide a set of audited accounts.
Fundraising School Ltd, who run the National Arts Fundraising School, operate simple cancellation terms once you’ve made a confirmed booking.
To guarantee your place we have to receive full payment 42 days before the School start date. If you change your mind and withdraw more than 30 days before the school there’s no penalty, and we’ll simply refund the fee.
If you cancel a programme booking 30 days or less before the event, you’ll have to pay the full fee. You can, however, nominate another person from your organisation to come in your place at no extra cost.
If you want to transfer to a later residential programme in less than 30 days we’ll have to charge you 50% of the total fee to cover the hotel and administration costs. But you can then use the other 50% towards a subsequent booking.
The National Arts Fundraising School is a trading name for Fundraising School Ltd.
Fundraising School Ltd is the data controller for all data processed through this website. Our Company Registration number is SC706965
We are committed to ensuring that your privacy is protected. If we ask you to give us specific information which can identify you when using this website, be assured we will only use it in accordance with this privacy statement.
We may change this policy from time to time, in line with changes in legislation, by updating this page. You should check back to ensure you’re happy with any changes. This policy is effective from 1.3.19 and is reviewed annually in March of each year. It was last reviewed on 11.12.21.
What we collect
We may collect the following information:
- your name, job title, and the name of the organisation you work for.
- contact information including your email address, phone numbers and organisation address
- demographic information such as postcode, preferences and interests
- other information relevant to our customer surveys and/or offers we’d like to share
What we do with the information we gather
We need this information to understand your needs and provide you with a better service. Specifically, we use it to:
- maintain internal records – such as National Arts Fundraising School attendance, payments etc
- improve our offerings and services by asking your opinion
- email you about services, offers or other info we think you’ll find interesting or useful. This may include information from our sister company =mc learning
- customise the website according to your – and others’ – interests
We may contact you by email, phone, or mail, unless you request otherwise.
We use Mailchimp and Gmail to send our emails. Please add us to your address book to ensure you receive the information you’re signed up to get.
We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to prevent unauthorised access or disclosure, and safeguard the information we collect online. Whilst highly unlikely, if we believe there has been a breach of our data security we will inform you.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. They allow applications to tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages on our site are of most interest. This helps us analyse our web page traffic. It also means we can improve our website to tailor it to customer needs. We only use this specific information for statistical analysis. The data is then removed from the system.
A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline them if you prefer.
Links to other websites
Our website may contain links to other websites of interest. Once you have used these links to leave our site, we don’t have any control over that other website. Therefore, we can’t be responsible for the protection and privacy of any information you provide while visiting such sites. These sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information – you decide
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on our website, look for the box that you can click to indicate that you do or do not want the information to be used by us for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at the address below or emailing firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. You may also request for your information to be removed at any time.
If you would like a copy of the information held on you please write to us at Fundraising School Ltd, 2 Old Malling Farmhouse, Lewes, BN7 2DY. We will respond to you within one month of receiving your request.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.